- Eagle Mountain-Saginaw Independent School District
- Conflict Resolution/Grievance Process - Parents & Students
-
The Eagle Mountain-Saginaw Board of Trustees encourages students, parents, employees, and members of the public to discuss their concerns with the appropriate teacher, principal, department, or administrator who has the authority to address the concern. Our hope is that your concerns can be resolved at the lowest administrative level possible.
Process for Complaint/Grievance
-
Step 1 - Contact the Staff Member/Principal/Department/Direct Supervisor
The most direct route to resolving a concern is to confer directly with the person involved. More than 95% of concerns are resolved by a conversation between those involved. If your concerns are not resolved by contacting or scheduling a meeting with the person involved, you should contact the campus administrator, direct supervisor, or department. Explanations of policies and procedures, additional clarification of processes of the campus, the department, or district information is available through the campus principal, department, or supervisor.Step 2 - Level I Complaint/Grievance Process
If your concerns are not resolved by meeting with the staff member, building administrator, department, and/or the direct supervisor; submission of a Level I Grievance/Complaint is an option.Parent/Student Grievances are conducted in accordance with FNG(LOCAL).
Download a Parent-Student Level 1 Complaint-Grievance Form
Public or Community Grievances are conducted in accordance with GF(LOCAL).
Download a Public or Community Level I Complaint/Grievance
Employee Grievances are conducted in accordance with DGBA(LOCAL).
Download an Employee Level I Complaint/Grievance Form
Step 3 - Level II Complaint/Grievance Process
If your concerns are not resolved by the Level I Complaint/Grievance Process, submission of a Level II Appeal is an option.Download a Level II Parent/Student Appeal Notice
Download a Public or Community Level II Appeal Notice
Download an Employee Level II Appeal Notice
Step 4 - Level III Complaint/Grievance Process
If your concerns are not resolved by the Level II Appeal, submission of a Level III Appeal is an option.Download a Parent/Student Level III Appeal Notice